What is a Managed Residential Community (MRC)?

The Connecticut Department of Public Health (DPH) has developed this program for individuals who reside at a Managed Residential Community (MRC), which offers health care services through our licensed Assisted Living Services Agency (ALSA).

A Managed Residential Community (MRC) is a facility consisting of private residential units that provides a managed group living environment, including housing and services primarily for persons age 55 and older. A managed residential community provides or makes available “core services” for its residents, who may choose to use any or all of them.

Core Services Include:

  • Meals – 3 times daily
  • Laundry – for personal laundry and linens
  • Transportation – personal shopping, social and recreational events, health care appointments and similar needs when public bus transportation alone is not sufficient
  • Scheduled housekeeping, chore, and maintenance services
  • Social and recreational programs

Communities with Utopia Assisted Living Services

  • The Retreat – Hartford
  • The Towers – New Haven
  • Herbert T. Clark House – Glastonbury
  • Juniper Hill – Storrs
  • Ludlow Commons – Norwalk
  • Mount Carmel – Hamden
  • Mystic River Homes Congregate – Noank
  • St. Jude Common - Norwich


The MRC is not a licensed entity therefore issues related to the core services and tenant agreement (similar to a lease), which the resident signs as a condition of living in the facility, are not regulated by any state agency. The apartments within the MRC are the tenant's private home. The ALSA may provide assisted living services (ALS) to residents of a MRC who choose to receive them.

Apartment buildings or other similar communities may seek MRC status if they meet or take steps to meet their state's guidelines. The State of Connecticut grants the designation of being an MRC if they meet the following criteria: regularly scheduled meal service 3 times a day; regularly scheduled laundry service; regularly scheduled housekeeping services; regularly scheduled transportation service for shopping, social and recreational events as well as health appointments; employ an on-site service coordinator and provide maintenance, chore service, and 24-hour security.