Since our earliest beginnings, Utopia has recognized the importance of providing quality, compassionate care on a schedule that best fits each client or family’s schedule and lifestyle. Our services are offered 24 hours a day, 7 days a week, including holidays. Whether provided in a client's home, a family member’s house or an assisted living/rehabilitation facility, our services are provided with dignity, professionalism and attention to detail.
Our Mission Statement
Utopia is committed to providing its clients and their families with quality services that demonstrate compassion, professionalism and dedication to the highest standards. We pledge to honor the clients’ rights at all times and to assist them in achieving as much independence as possible. We will treat them with dignity and care for them as we would wish to be cared for ourselves
Utopia's staff is experienced in every level of care, from companion care to skilled nursing and therapy services. We provide care for a broad spectrum of healthcare needs, including: accident rehabilitation, post-hospital convalescence, illness, companion services and short/long-term disability. Our entire staff is dedicated to providing quality service promptly, courteously and professionally. We pledge to treat the patient with compassion and dignity, just like family.
All of our field employees are screened, trained, certified or licensed, bonded, insured and supervised by a registered nurse. Criminal background checks are made on all personnel before they are permitted to work.
Our Performance Improvement Committee, composed of key clinical and administrative staff, meets 4 times per year to review patient care complaints, outcomes, and all policies and procedures. It also oversees compliance with the policy and regulations of the Department of Health, Community Health Accreditation Program (C.H.A.P.), as well as our own Corporate Compliance Program and Code of Conduct. In addition, we also employ a Risk Management Nurse and a Quality Assurance Nurse, ensuring the highest standards are not only met, but exceeded.