Office Coordinator - Wyomissing, PA

Join our team! Utopia Home Care is looking for a professional, energetic, customer service oriented person to join our team! The Office Coordinator is responsible for assisting with various day to day tasks around the office. We work in a fast paced environment that requires the ability to multi-task, remain calm under pressure, and assisting when needed.

This is a full time position, complete with benefits (vision, dental, & health) competitive salary, and room to grow. This position will also require some after hours on call duties.

Office Coordinator Responsibilities:

  • Helping to schedule field staff to assist clients within their homes throughout the Berks County area.
  • Answering the phones and greeting visitors, applicants, and employees to the office in a professional, courteous manner.
  • Gathering patient information and answering basic questions regarding services offered, payment options, and scheduling.
  • Securing prior approval for initial visits, insurance verifications, and/or pre-authorizations for service.
  • Helping to assist with payroll processing via computer to verify correct records
  • Archiving files and paperwork as required
  • Coordinating inservices for field staff
  • Maintaining applicant sign in sheets, client referral information, and other information
  • Assisting Office Manager/Administrator in weekly projects as assigned

 Office Coordinator Requirements:

  • Experience in a professional business setting with strong computer skills
  • Previous scheduling/coordinating experience in a Health Care environment 
  • Comfortable with email, Microsoft Office products, and 4 digit phone extensions (Cisco phone system)
  • Customer service focus while answering the phone and speaking with callers.
  • Ideal candidates must have good interpersonal and written communication skills
  • Work collectively in an office team setting
  • Good organizational skills
  • Bilingual (Spanish) a plus!

For more information, please call our Wyomissing Office at (610) 375-1800. 

We are an Equal Opportunity Employer.

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