 Click on TV to view Utopia Services Video (4.2 mb) |
 |
"We are extremely pleased with the recovery our mother has made under the watchful eye of Peautie. Over the past six months, she attended to our mother's personal needs with compassion and understanding. Peautie has helped our mother find the courage to become independent again. Thank you so much." |
G.C. |
New York & Long Island Home Health Care Services
- Home Health Aides
- Personal Care Aides
- Live-in Aides (our specialty)
- Homemakers
- Bilingual Aides (specializing in Spanish)
- Registered Nurses
- Licensed Practical Nurses
All our field employees are screened, trained, certified or licensed, bonded, insured and supervised by a registered nurse.
Services are offered 24 hours a day, 7 days a week and are paid for by Medicaid, Insurance or Private Pay.
We provide bilingual aides, specializing in Spanish on Long Island and in Spanish and Russian in New York City.
On Long Island we provide transportation for live-in aides to and from the client's home.
Staff aides are available for immediate response.
We have an excellent free training program for certifying Personal Care Aides (PCAs) and Home Health Aides (HHAs) on Long Island and in New York City. We also provide upgrades of PCAs to HHAs and transition of CNAs to HHAs. Continuing education inservice classes and workshops are provided throughout the year.
Criminal background checks are made on all personnel before they are permitted to work.
On Long Island we are an approved Medicaid provider in Nassau and Suffolk Counties which includes the servicing of shared aide sites and cluster care cases.
Utopia is accredited by CHAP, a nationally recognized accrediting organization.
Most insurance plans are accepted. Free insurance evaluation and assistance with billing and forms is provided.
Our reputation for delivering highly qualified aides and nurses has enabled Utopia to contract its services with a wide variety of organizations, including the Department of Social Services, Certified Agencies, Long term Home Health Care Programs and Hospices.
Our Performance Improvement Committee, composed of key clinical and administrative staff meets six times per year to review patient care complaints, outcomes and all policies and procedures. It also oversees compliance with the regulations and standards of the Department of Health and the Community Health Accreditation Program.
All of our staff are thoroughly trained to assure compliance with HIPAA notice of privacy practices.
To assure the highest ethical standards, Utopia Home Care has a Corporate Compliance Program, which includes a Code of Conduct for all its employees.
All of Utopia's clients receive satisfaction evaluation forms to help us closely monitor our performance.
Our Quality Assurance Nurse regularly visits every office in order to constantly monitor the client and personnel files, as well as the Agency's Performance Improvement Program.
Our Risk Manager Nurse reviews all documents related to incidents, accidents, and complaints that pertain to the patients and caregivers.
Utopia has been ranked three times as one of the twenty five fastest growing private companies and has been rated the largest minority owned business on Long Island for the past nine years.
Utopia's very popular quarterly health education newsletter is published on our web site and is distributed free as a community service.